In recent period, almost every week (or even more frequently), the media reports similar announcements: We are intentionally not disclosing product or company details here, as […]

There is often confusion regarding the terms “customer audit” and “supplier audit.” With a slight change in terminology, it becomes clearer that these are two different […]

To obtain a product that is of appropriate quality and, most importantly, health-safe, in addition to adequate raw materials and packaging, many other significant factors must […]

ROOT CAUSE ANALYSIS We believe that you feel at least a small discomfort every time any kind of nonconformity arises. All procedures are followed, quality control […]

I believe we all share the same uncomfortable feeling when we receive any kind of customer or consumer complaint. You have followed all the procedures, the […]

To ensure that products and services meet specified requirements and possess certain characteristics in terms of quality, reliability, safety, efficiency, customers resort to evaluating their compliance. […]